Αναφορά • Board Game Arena

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#100300: "IMPORTANT: Arena game stuck, won't let me play other arena games"

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bunnykingdom #422471425

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Κάποια στιγμή δεν είχα πρόσβαση στο περιβάλλον του παιχνιδιού

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Κάποια στιγμή δεν είχα πρόσβαση στο περιβάλλον του παιχνιδιού

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#	Status	Votes	Game	Type	Title	Last update

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3 Oct 2023 21:42 • Eicelord • Το σφάλμα δεν έχει ακόμα αναπαραχθεί από τους προγραμματιστές:

In playing this arena game, every time I go to the game it says "Application Loading..." and "connecting to your game..." but never goes further. This happens on any device I try to access it from. When I go to other games, it says, "you must play this game first" and sends me back to the stuck game. I'm unable to continue with any of my arena games because of this bug.
Imgur line: imgur.com/akJMQab

3 Oct 2023 22:09 • LDB62 • Το σφάλμα δεν έχει ακόμα αναπαραχθεί από τους προγραμματιστές:

Eicelord says his ability to make plays in this game are locked up. Application seems to have bombed and gotten his ability to make any changes on the table. Any chance BGA can reset his connection to the game?

3 Oct 2023 22:29 • Eicelord • Το σφάλμα δεν έχει ακόμα αναπαραχθεί από τους προγραμματιστές:

In chatting with another player, I'm pretty sure I know what caused this now. When there were four cards left and I selected two, I expected it to auto-select the final two. However, because UD-27 had the option to manually select, it went to a screen that showed those two cards while it was waiting for him to manually select his cards.
I didn't know what was happening, so I clicked "rechoose" to try and get it going.
I think that my doing "rechoose" when it was set to automatically select for me caused it to go into some endless loop in the back end.

4 Oct 2023 01:20 • BaronFraser • Το σφάλμα έχει επιβεβαιωθεί από τους προγραμματιστές:

Hey there Eicelord. It's BARONFRASER, the Bunny Kingdom developer, here.

Eek!

Firstly, massively sorry that you've hit a snag like this, and especially that it's borking your Arena games!

There is one very rare glitch I'm aware of in the game that I've never managed to track down the cause of. I'm not sure if this is it, BUT your diagnosis of a possible cause for your issue (hitting "rechoose" after autoselecting the final round) might actually be the trigger I haven't considered that's causing it. If that IS the case then I want to massively thankyou for possibly finally getting to the bottom of this one (and even if it isn't, thanks for finding and possibly pre-diagnosing a completely different issue).

Now the bad news... I'm on vacation right now. I'm have a notebook and internet and will see if I can resolve what's going on and how to work around it, but I can't promise anything until I've checked out if I can get the Bunny Kingdom code and tools set up on this notebook (it's not the PC I use for development). I will let you know.

As an absolute stopgap if required (to get your Arena games happening again, but at the cost of some karma), if you go to boardgamearena.com/table?table=422471425, it will present you with a screen which doesn't load the game, and doesn't let you vote on the "Agree to abandon" that UD-27 has offered (which would easily be the best quick solution) but DOES let you select "Quit Game" if you want a quick solution that gets you out of this game so you can play Arena games.

With that said, I am going to see if I can get to the bottom of this, and I will let you know how I go, and particularly if I can figure the problem enough to get you into a stable version of the game that will let you accept UD-27's offer.

If you decide to quit the game outright, please post here to let me know (and I'll stop trying to fix it, until I get back and can do it properly). Otherwise, I'll let you know ASAP how I go.

Cheers (and thanks for your patience),

BARONFRASER

4 Oct 2023 01:30 • Eicelord • Το σφάλμα έχει επιβεβαιωθεί από τους προγραμματιστές:

Thanks for the quick response, on your vacation no less! I can quit the game but not abandon it as you surmised. I will do that unless you want me to keep it open for your diagnosis. I really don’t want to make you work on this on your time off.

4 Oct 2023 01:57 • BaronFraser • Το σφάλμα έχει επιβεβαιωθεί από τους προγραμματιστές:

Hail again,

Thanks for your understanding!

I've had a quick look and, yes, I'm afraid that if you're open to Quitting the game, that is easily the most efficient result right now. I *do* have a snapshot of your game, so I can diagnose things, but I can see already that it's not going to be a quick fix and it's a cases of "if I look at it when I'm back next week, I should not only be able to fix it much more quickly, but I can be more confident that uploading an update will be safe" (I'd want to do a lot of checks before posting it from here).

So if you're willing to just Quit, I think that's the best approach but please accept my sincerest apologies that this will wreck your game (and be a small hit to your karma). Thanks for your graciousness and for the excellent info you've given me.

As mentioned, I have a snapshot of your game, so there's no need to keep it open on my behalf. Thanks again!

(I'll keep this bug report open until I fix the issue, even though you will have moved on).

4 Oct 2023 17:39 • Eicelord • Το σφάλμα έχει επιβεβαιωθεί από τους προγραμματιστές:

I did quit. It dropped my ranking in the arena significantly, but I suppose there's nothing to be done about that. Thanks for responding on your holiday.

13 Oct 2023 07:25 • BaronFraser • Το σφάλμα έχει επιδιορθωθεί:

Hello again, Eicelord.

Apologies once again for this issue. I'm updating you to advise that I've just posted an update that not only fixes the javascript error that was causing you grief but (for good measure) no longer offers the "Rechoose" button EVER on the final draft of a 3+ player game (as there's no additional choice to be made).

Thanks again for your report and sorry for the frustrating experience.

BARONFRASER

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#100300: "IMPORTANT: Arena game stuck, won't let me play other arena games"

Με τι σχετίζεται αύτη η αναφορά;

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